PITTSBURGH BUSINESS TIMES (AUGUST 23, 2018) — In just five years, Elite Transit Solutions LLC has developed from a startup working out the kinks into a freight management logistics firm at the forefront of technological innovation. The company’s revenue grew 312 percent from 2015 to 2017.
The start-up phase for Elite was not just a chance to grow in terms of revenue, but it also was a chance to streamline an outdated industrywide process.
“We gained a ton of experience as a startup,” CEO and Founder Michael Johnson said. “Early on, we were able to start turning our process into a tech-driven process, and that has helped us cut down on a lot of inefficiencies already.”
Many software programs are designed to store information and simplify processes, but they also can be flexible in terms of operator input and control. This flexibility can result in minor mistakes made by operators that can add up to significant inefficiencies, according to Johnson.
We wanted to automate the way our staff does their jobs, but conventionally in a software platform, you can make little mistakes,” said Johnson. “What we are going to do is put up bumpers like in bowling, which makes sure that mistakes are stopped and corrected.”
To combat this issue, the company created a software program called Chameleon. The program not only cuts down on errors, but it also adapts itself to the needs of both Elite’s carrier partners and customers. Elite has such a wide range of clients in terms of size, timing, distance and delivery method that Johnson said traditional logistics programs just weren’t cutting it.
Elite will implement Chameleon this month, fulfilling a goal Johnson has had since he started the company.
Ever since I started the business, I wanted to create a tech staff that could change the industry, not just in Pittsburgh, but in the country,” he said.
In addition to technical challenges, Elite also has faced the same challenges that plague the entire freight management industry: limited truck capacity and severe driver shortages.
One strategy used by Elite to address limited truck capacity is to strengthen its relationships with carrier partners.
In terms of operations and sales, we are very relationship driven on both sides because for us carrier partners and customers are just as important,” said Johnson, who has labeled this business strategy the “Pittsburgh Process.”
Elite also has developed a driver rewards program as part of their carrier retainment program. This program was designed to combat the trucking industry’s increasing struggle to attract younger generations to what can be a grueling occupation.
About Elite Transit Solutions (ELITE)
ELITE is a third-party logistics (3PL) company that services the freight management industry. Clients include food and beverage, OEM, industrial, and chemical companies. The company has twice been honored on the Inc. 5000 list (2017, 2018) as one of America’s fastest-growing companies and has received numerous additional awards such as Food Logistics’ Rock Stars, Best In Biz, Pittsburgh Business Times’ Fastest Growing, and Auburn University’s Top Tigers. To learn more about Elite Transit Solutions, visit elitetransit.com, e-mail firstname.lastname@example.org, or call (878) 999-2880.