ELITE 365 Privacy Policy


This Privacy Policy applies when you use our Service, as defined in the Terms of Use of the ELITE 365 End User License Agreement (“Terms”). Together with the Terms, this Policy constitutes a fully binding agreement between ELITE Transit Solutions, LLC, including its affiliates and subsidiaries (hereinafter referred collectively as “ELITE” or “Licensor”) and you. It is therefore recommended that you carefully read this Privacy Policy. If you do not agree to these Terms or any of its parts, then you are prohibited and must refrain from using the Service.

a) Information Collected

Some features of the Service make use of detailed location and route information, for example in the form of GPS signals and other information sent by your mobile device on which the Service is installed and activated. ELITE collects this data to track your location during the lifecycle of the shipment, when initiating tracking within the app (or 90 minutes prior to pick-up) and until the shipment is marked as delivered within the app (or when marked as delivered in the Transportation Management System). We do this to ensure on time performance for our Customers.  While using the Service, ELITE collects information about the use of the Services. This information includes:

(i) Your mobile number
(ii) Your approximate location, and
(iii) Your time of location


b. Information Sharing with Third-Parties

This information will only be shared with the parties to the transportation agreement associated with the load being transported, along with any third-party routing or service that ELITE feels is necessary and appropriate to implement the Service. However, ELITE has no responsibility, control, or liability for any violations of privacy laws, regulations or common law, nor does ELITE have any control over the retention and security of the data obtained through this process that is obtained by the parties to the transportation agreement associated with the load being transported.

You further acknowledge and understand neither that ELITE, nor any of its officers, directors, employees, shareholders, agents or representatives shall be liable to you for any direct, indirect, incidental, special, or consequential damages that result from the use of any third party product or service, including without limitation any third party products or services that integrate the ELITE content. ELITE shall not be responsible for any misuse, infringement, or unauthorized display of your information by any third party.

If ELITE reasonably believes that you have: (i) breached the Terms or is investigating potential breach of the Terms, (ii) abused your rights to use the Services, or (iii) performed any act or omission that ELITE reasonably believes to be violating any applicable law, rules, or regulations, ELITE may share your information with law enforcement agencies and other competent authorities and with any third party as may be required to handle any result of your wrongdoing.

c. ELITE’s Internal Use of Information
You agree that Licensor may collect and use technical data and related information—including but not limited to technical information about your device, system and application software, and peripherals—that is gathered periodically to facilitate the provision of software updates, product support, and other services to you (if any) related to the Service. Licensor may use this information, as long as it is in a form that does not personally identify you, to improve its products or to provide services or technologies to you.

d. Data Retention
There are times that business and legal requirements oblige us to retain certain information, for specific purposes, for an extended period of time. Reasons we might retain some data for extended periods of time include but are not limited to:

(i) Security, fraud & abuse prevention
(ii) Financial record-keeping
(iii) Customer Requests
(iv) Complying with legal or regulatory requirements
(v) Ensuring the continuity of our services

ELITE implements systems, applications and procedures to secure your personal information, to minimize the risk of theft, damage, loss of information, or unauthorized access or use of information. In addition, we restrict access to personal information to ELITE employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations. However, these measures are unable to provide absolute assurance. Therefore, although ELITE takes great efforts to protect your personal information, ELITE cannot guarantee and you cannot reasonably expect that ELITE’s databases will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.

In addition, you will be responsible for maintaining the security of your account, passwords (including but not limited to administrative and user passwords) and files, and for all uses of your account.

e. California Consumer Privacy Act Notice

The California Consumer Privacy Act (CCPA) requires specific disclosures for California residents. In these terms We have explained the category of information collected, how that information is used, and when this information is shared. The CCPA also provides the right to request information about how ELITE collects, uses, and discloses your information.  If you have questions or requests related to your rights under the CCPA, you (or your authorized agent) can also contact ELITE.